Tuesday, April 28, 2020

There are no Active Responsibilities available for this User in Oracle EBS R12

We have created new Oracle user in EBS application and assigned the responsibilities. After user logged in, not able to see any responsibilities in home page.

Error:

In the Home Page, Reponsibility Navigator (Left Side), shown "There are no Active Responsibilities available for this User".

Action Taken:

We have tried below. But no luck.

1. Run the request "Synchronize WF LOCAL tables".
2. Run the request "Workflow Directory Services User/Role Validation" Parameters : 100000, Yes, No, No---User level
3. Run the request "Workflow Directory Services User/Role Validation" Parameters : 100000, No, Yes, No---User level

Solution:

1. In Home Page, Navigator (Left Side), Click on "Personalize" button. It will open another page called "Personalize Navigator".
2. In Personalize "Search", by default 'Display' will be with "All Responsiblities". Click on "Go" button.
3. After click on "Go", all responsibilities will be listed that assigned to the user and "Status" column will be in 'Hidden'.
4. Now, click on "Show All" button and "Status" will become 'Shown' and click on "Apply".

Now we can able to see all responsibilities in the Home Page Navigator.